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Singapore National Skin Centre the First in Asia Pacific to Achieve HIMSS Analytics Primary Care EMRAM Stage 6 Award

SINGAPORE, (February 17, 2014) - HIMSS Analytics Asia Pacific announced today that the Singapore National Skin Centre (NSC) has achieved Stage 6 of the Primary Care Electronic Medical Record Adoption Model (PC-EMRAM). It is the first medical centre in Asia Pacific to achieve this advanced level of Electronic Medical Record (EMR) adoption in outpatient care. The award places NSC , a member of the National Healthcare Group, among the select group of world-class primary care facilities that have successfully deployed high level of health IT to significantly improve quality of care and patient safety.

HIMSS Analytics developed the Primary Care Electronic Medical Record Adoption Model (PC-EMRAM) in 2012 as a methodology for evaluating the progress and impact of EMR systems at primary care facilities. HIMSS Analytics ranks primary care facilities in eight stages (0-7) with stage 7 representing the highest level of EMR adoption.

NSC's seamless and paperless Electronic Medical Records system, launched in March 2004, allows patient transactions to be performed electronically, starting with an online real-time patient appointment system, self-registration kiosks, physician order entries, billing and dayend clinician administrative module. Clinician decision support modules such as drug allergy and medical alerts have reduced potential medical errors. The system also allows real time monitoring of waiting times and patient load at the clinics.

NSC is the first healthcare institution in South East Asia to introduce the Patient Health Portal, an online system which allows patients to access aspects of their health records including dates of visits, diagnosis, medication history, allergies and procedures. Patients are able to communicate with their healthcare providers via a secured messaging system. The portal, a free service, was launched in December 2011 and received excellent feedback from patients.

Professor Roy Chan, Director of NSC said, "I am delighted that NSC is the first and also the only primary outpatient care facility in Asia Pacific to be awarded with Stage 6 of the Primary Care Electronic Medical Record Adoption Model (PC-EMRAM). By harnessing innovative IT systems, we are able to raise our standards of medical service and increase our efficacy in patient care. This is evident from being the first in Singapore to implement both the Electronic Medical Records in 2004 and the Patient Health Portal in 2011."

"Congratulations to Singapore National Skin Centre (NSC) for being the first primary care facility to achieve PC-EMRAM Stage 6 accreditation in Asia Pacific" said Mr. Steven Yeo, General Manager of HIMSS Analytics Asia Pacific & Middle East. "NSC's accomplishment serves as a role model that offers valuable best practices, insights and guidance for other healthcare providers in the region to emulate."

NSC will be officially recognised for their achievement at HIMSS AsiaPac14 - Digital Healthcare Week ( in Singapore, from 15 to 18 September 2014.


Chinese Names

HIMSS Analytics Asia Pacific &
Middle East General Manager, Mr
Steven Yeo
HIMSS Analytics 亚太和中东区总经理,
NSC Director, Prof Roy Chan 全国皮肤中心主任, 陈锦华教授


The news release is jointly issued by HIMSS Analytics Asia Pacific and Singapore National Skin Centre.

For more information, please contact
HIMSS Asia Pacific
Vy Tran
DID: 6664 1181
Mobile: 8198 9526
National Skin Centre
Ms. Sunanthar Lu
DID: 6350 8447
Mobile: 9727 2170


About HIMSS Analytics Asia Pacific

HIMSS Analytics Asia Pacific collects, analyses and distributes essential health IT data related to products, costs, metrics, trends and purchase decisions. It delivers quality data and analytical expertise to healthcare delivery organisations, IT companies, governmental entities, financial, pharmaceutical and consulting companies.

HIMSS Analytics Asia Pacific is a part of HIMSS WorldWide, a cause-based global enterprise that produces health IT thought leadership, education, events, market research and media services around the world. Founded in 1961, HIMSS WorldWide encompasses more than 52,000 individuals, of which more than two-thirds work in healthcare provider, governmental and not-for-profit organisations across the globe, plus over 600 corporations and 250 not-for-profit partner organisations, that share the cause of transforming health and healthcare through the best use of IT. HIMSS WorldWide, headquartered in Chicago, serves the global health IT community with additional offices in the US, Europe and Asia.

About National Skin Centre (Singapore)

The National Skin Centre is an outpatient specialist dermatological centre with a team of dermatologists who have the experience and expertise to treat every skin condition. NSC started its operations on 1 November 1988 after taking over the treatment of skin diseases from Middle Road Hospital. It handles a patient load of about 1,200 patients daily. It is a restructured healthcare institution and a member of the National Healthcare Group, sharing NHG's vision of "Adding Years of Healthy Life". For more information, visit

About National Healthcare Group

National Healthcare Group (NHG) is a leader in public healthcare in Singapore, recognised at home and abroad for the quality of its medical expertise and facilities. Care is provided through an integrated network of primary healthcare polyclinics, acute care and tertiary hospitals, national specialty centres and business divisions. Together, they bring a rich history of medical expertise to our philosophy of integrated patient-centred care. For more information, visit

Appendix: HIMSS Analytics Asia Pacific Primary Care Electronic Medical Record Adoption Model (PC-EMRAM)

The PC-EMRAM is the next generation tool used to monitor EMR adoption in primary care settings. This new evaluation model creates a framework for the hospital management to discuss about key IT systems that need to be implemented to achieve higher levels of access, quality, efficiency and safety of care for patients.

The PC-EMRAM framework consists of eight stages (0-7) with stage 7 representing the highest level of EMR adoption.

Primary Care EMR Adoption ModelSM
Stage Cumulative Capabilities
Stage 7 Robust Clinical & Business Intelligence (C&BI), robust Health Information Exchange (HIE) with community based EHR
Stage 6 Advanced CDS, proactive care management, population health management
Stage 5 Patient Engagement
Stage 4 CPOE, physician documentation with CDS, some discrete data exchange
Stage 3 Nursing documentation with CDS, e-prescribing
Stage 2 CDR, order entry, access to results from outside facilities
Stage 1 Access to clinical information, unstructured data, multiple data sources
Stage 0 Paper chart based


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For press inquiries, contact:
Yvonne Lim
Marketing & Communications Manager
HIMSS Asia Pacific
Direct: +65 6664 1184